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Community 2.0

Your ultimate guide to the next wave of insight communities. Maximize your productivity, agility and budget by leveraging proven best practices from brands like Diageo, OWN: The Oprah Winfrey Network, Paramount, and Land O'Lakes. 

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Free, actionable resources for market researchers

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The Modern Community Management Cheat Sheet

The latest and best practices when it comes to managing a modern insight community. Spoiler alert: you don't need a portal.

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Gen Z insight communities
WEBINAR

Best Practices on Managing Gen Z Communities

Learn how to use conversational research principles in your insight community to get better feedback from young consumers

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Conversational Research
GUIDE

What is Conversational Research?

Learn how Conversational Research helps insight innovators get deeper insights, improve the participant experience, and maximize their impact.

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WEBINAR

Top 7 features of a modern insight community

Learn how to use next-gen tools and methodologies to unlock better insights from your research community.

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Insight Community Recruitment Guide
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Insight Community Recruitment Guide

Learn the pros and cons of the top 9 best channels for recruitment and best practices for each source.

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7 golden rules to getting authentic gen z insights
SHORT GUIDE

Golden Rules for Youth Engagement

Apply simple rules to get authentic, richer feedback from Gen Zs and Millennials.

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How to write conversational surveys for market research
SHORT GUIDE

Chattify Your Surveys 

Learn how to write conversational surveys that increase engagement and deliver deeper customer insights.

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Recruitment best practices
LIVE WEBINAR

Recruitment Best Practices

Learn how to capture the attention of research participants and get them to engage

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ORIGINAL RESEARCH

Qualtrics and Rival

Using Qualtrics without Rival? You're missing out.

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Global insight communities
WEBINAR

How global brands maximize agility, budget and impact

Learn how researchers from Cathay Pacific, IVF Store, and Dell use Community 2.0 to increase the strategic capacity of their insight communities.

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Mobile Research Best Practices
WEBINAR

Mobile Research Best Practices

Optimize your market research techniques and survey questionnaire design for the mobile-first world.

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Recruitment best practices
WEBINAR

Recruitment 2.0

Learn how to use next-gen approaches to reach and engage real people for insights.

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The Modern Insight Professional's Playbook
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The Modern Insight Pro's Playbook

Learn 8 conversational research principles that help reveal what people actually think, feel and do. 

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WEBINAR

Leveraging the Pillars of Insight Communities to Maximize Your Impact

Hear case studies that demonstrate how modern insight community practices can help maximize your impact.

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The future of insight communities
WEBINAR

The Future of Insight Communities

Exploit the power and constraints of the mobile phone to get more out of your community.

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Increase the ROI and impact of your insight community
WEBINAR

10x your impact with your insight community

Learn how to get deeper, richer insights faster than ever before from your insight community using mobile-first approaches.

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WEBINAR

The Mobile Imperative

Learn the 3 tenets of conducting Gen Z market research in the mobile era. 

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How to capture video feedback
WEBINAR

Capturing Richer Insights With Video Feedback

Use the mobile phone's native capabilities to get video feedback at scale.

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EBOOK

The Ultimate Gen Z Market Research Guide

Learn how to build trust, authenticity and transparency when engaging with young consumers for insights.

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EBOOK

The Future of Insights

The time to use conversational, mobile-first methods is now.

Learn Why
Tips on getting mobile-first qual insights
SHORT GUIDE

Get Mobile-First Qual Insights

Capture qual inputs—including photos and videos—at scale and faster than ever before.

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EBOOK

The Ultimate Guide on In-the-Moment Research

Stop relying on recall! Get real-time feedback for real customers now.

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SHORT GUIDE

Engage Gen Z Gamers For Insights

Get authentic, real-time feedback from young gamers by engaging them where they are.

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ORIGINAL RESEARCH

How Chats Compare to Traditional Surveys

Learn the impact on data quality, demographic composition of your sample, and the respondent experience.

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