Surveys often feel like a test rather than a meaningful brand engagement. If you're looking to get better insights from your customers, it's time to deliver a mobile-first experience that feels familiar, organic and fun.
In this short guide, you'll discover 9 PROVEN ways of chattifying your surveys to improve response rates and capture more authentic feedback from participants.
You'll learn how to:
- Create chats that feel like a two-way conversation rather than an interrogation
- Deliver a research experience that's consistent with your brand
- Incorporate GIFs, memes, emojis and videos to increase response rates, completion rates and subscription rates