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In the post-pandemic world, consumer trust is a competitive advantage for market research

3 min read
- Written by  Andrew Reid
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Best Practices for Innovative Market Researchers

Tips, perspectives and news that will help you maximize your agility, budget and impact. Written and curated by experts in customer insights, marketing research, insight communities and mobile tech.

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Trends

“Widespread stagnation”: Why improving CX is difficult and what business leaders can do about it

27 June 2019 |
3 min read

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1 min read

Outliers Educational Series

Thought leaders and experts in market research share their perspective on the hottest topics in insights. Check out the Outliers page to learn more.

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Harnessing the Power of Video Feedback for Deeper Customer Insights

Featuring Brett Henderson, Director of Customer Success, Rival Technologies

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cherie-leonard

The art and science of foresight

Featuring Cherie Leonard, Associate Director, Foresight & Sustainability Insights, Colgate-Palmolive, North America

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Jon-Dore-Outliers

Why most deliverables fail — and what market researchers can do instead

Featuring Jon Dore, SVP & Founding Partner, Reach3 Insights

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