Looking to use the Rival Technologies platform?

Mix and match solutions and service levels to meet your unique needs.

Step 1: Choose the right solution. 

Agile Platform  Community 2.0 Voice of Market
What is it?

Move fast and get it right, with a seamless agile research program of your design to address your immediate business needs. 

With industry-leading response rates, Community 2.0 is insight community re-imagined for mobile.

Combine the power of conversational insights and best-in-class panels to connect with the right participants in real-time.

This is the right solution for you if…

You need a sophisticated and robust tool to support a wide variety of research use cases. 

You need real-time access to a group of pre-profiled participants who have agreed to participate.

You need to engage different audiences (e.g. a mix of customers and non-customers) on a regular basis.

Pricing

Starts at $29K USD, giving you access to our core features and services:

  • Quant, qual and unlimited video
  • Analytics and reporting features
  • Core AI capabilities
  • 3 months of onboarding, training and support with our customer success team
  • Quarterly business reviews
Pricing metrics 
  • # of completes per year 
  • Community size
  • Number of markets
  • # of completes
  • # of projects per year
Add-ons
  • Email distribution
  • API integrations
  • Recruitment (including average incidence and sample retainer) 
  • Incentives
REQUEST PRICING

Step 2: Choose your own support plan

DIY research platform - Rival Technologies pricing

Use an intuitive, sophisticated platform with world-class support from our team.

Assisted serve research platform with customer success support

Choose the level of service and support you need to achieve your goals.

Full service market research consulting firm - GRIT Top 50

Embrace a strategic partnership with white-glove services from Reach3 Insights, our sibling company. 

An extension of your team

With a CSAT score of 100%, our customer success and research teams have the expertise to help you with your needs —  from programming to reporting and everything in between.

Curious about our research services? Let's chat.

REQUEST PRICING

Rival Technologies Pricing – FAQs

Do you offer discounts for multi-year deals?

Yes, Rival can offer discounts for multi-year deals. Reach out to us for more info.

Do you have additional charges for video responses?

No. Unlike other research and insight platforms, unlimited video responses are included in all Rival offerings. 

Are AI tools and agents included with my Rival subscription?

Core AI functionalities are included with your Rival subscription. There may be additional costs for more advanced AI capabilities. Reach out to us if you'd like to discuss.

Is there a different pricing model for research agencies and consultancies?

Not at this time. 

Can I use the Rival platform for an ad hoc project (less than 1 year)? 

Currently we're only offering yearly subscriptions. Please connect with us if you'd like to discuss.

Can I use the Rival platform and work with Reach3 separately for ad hoc projects?

Absolutely. Reach out to us for more info.

What if our business needs change? Can we change our service level after we become a Rival customer?

Yes, please give us a head's up when things evolve so we can recommend the right solution. 

How does the recruitment process work?

We employe a multi-channel approach to recruitment.

If you have a database of customers, that's a great start. Otherwise, we can help you leverage social media ads, QR codes and other approaches to make sure you're reaching the right people. 

How does Rival estimate incentive costs?

Your investment in incentives is driven by several factors, including how you want to incentivize your participants (e.g. a points system versus a simple draw) and how often. 

Do you have an incentives program?

We have integrations that make incentivizing your participants easy, as well as experts in our customer success team who can help with the process.

Do I get charged for SMS delivery?

SMS delivery is part of our core functionality, and it’s baked into our pricing based on your target number of completes.

Do I need to pay extra for email delivery?

Yes, there’s costs associated with email delivery.

Can I integrate Rival Technologies with my existing tools like Qualtrics?

Integrating your research tech stack with Rival is easy. Contact us for details and costs.

Security 🤝 World-class research tech and services 

GRIT Top market research supplier 2025
SOC 2 Type 2 compliant - market research and insight community platform
HIPAA compliant - market research and insight community platform
ISO 27001 - market research and insight community platform

Request pricing from Rival Technologies

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