Build the plan that works for you 

Start with Rival’s platform. Then add the solutions and services that fit your goals. 

1. Your foundation for next-level insights 

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Conversational Research Platform 

Capture authentic, genuine, and in-the-moment insights through conversational and mobile-first survey methods.

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Always included:
  • Authoring for conversational, mobile-first surveys
  • Quant and qual question types
  • Smart distribution and SMS Delivery 
  • Unlimited text and video responses
  • Core AI capabilities
  • Automatic transcriptions & sentiment analysis
  • Dashboards and reporting
Optional add-ons:
  • Email delivery 
  • APIs and integrations 
  • Rewards and incentives 

Starting at $29K USD per year, dependent on expected volume of completes. 

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2. Add-on solutions for your custom research needs

Insight Community
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Get fast, high-quality feedback from your custom insight community.

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  • Recruitment and incentive management services
  • Custom branding
  • Community management tools
  • Recontact capabilities
  • Community health dashboards

Pricing is based on your community size and number of markets.

Insight Community
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Access world-class panels for rapid conversational insights. 

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  • Flexible sampling based on your requirements   
  • Access to global audiences, B2B and B2C consumers 
  • Trusted access to pre-vetted panel providers, managed by our team 

Pricing is based on audience specs and completes.

3. Choose your ideal service level 

Do-it-yourself

Get set up for success with 3 months of onboarding and training from Rival’s customer success team.

Do-it-together

Benefit from a dedicated customer success manager who will work as a direct extension of your team.

Well-do-it-all

Rely on professional researchers from  Reach3 Insight to manage your projects, end-to-end.  

Recognized and awarded by industry experts.

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Looking to use Rival? You’re in good company.

FAQs

Do you have additional charges for video responses?

No. Unlike other market research platforms, Rival includes unlimited video responses in your subscription.

Are AI tools and agents included with my Rival subscription? 

Core AI functionalities are included. For more advanced AI capabilities, there may be additional costs. Reach out for more details.  

Do you offer a different pricing model for consultancies and agencies?

Not at this time. 

Can I use the Rival platform for an ad hoc project (less than 1 year)?

We currently only offer yearly subscriptions. Please reach out if you’d like to discuss.  

Does Rival offer discounts for multi-year deals?

Yes, we can offer discounts. Reach out to us for more info. 

Can I use the Rival platform and work with Reach3 Insights separately for ad hoc projects? 

Absolutely. Let’s chat and discuss the right arrangement for you.  

What if our business needs change? Can we switch to a different service level once we become a Rival customer? 

Yes, please give us a head’s up when things evolve so we can recommend the right solution. 

How does the recruitment process work? 

We employ a multi-channel approach to recruitment.  

If you have a database of customers, that's a great start. Otherwise, we can help you leverage social media ads, QR codes and other approaches to make sure you're reaching the right people.  

How does Rival estimate incentive costs? 

Your investment in incentives is driven by several factors, including how you want to incentivize your participants (e.g. a rewards points system versus a contest or draw) and how often.