An In-Home Usage Test (IHUT for short) is a consumer product research study where people use and review products at home, sharing feedback on what they like—and what they don’t. Also known as “in-home use tests” or “in-home user testing,” IHUTs help product leaders put products directly into the hands of real customers to understand how they fit into everyday life.
Rival Technologies is a powerful market research platform that lets you scale and accelerate your IHUT studies.
Companies across food and beverage, health, beauty, consumer tech and other industries use the Rival Technologies platform to set their IHUTs up for success.
Connect with IHUT participants in real-time through SMS notifications and reminders.
Structured, multi-touch feedback makes it easy to run diary studies and follow-up research.
Photos and videos add depth—capturing emotion and real-world context you can’t get from text alone.
Powerful AI tools help you dig deeper without long surveys—and quickly summarize open-ended text and video.
Real-time toplines, robust quant reporting, and AI-generated insight reels make sharing insights faster and easier.
A leading snacking brand recruits from its insight community to test products, capturing increasingly more detailed and specific feedback over time.
By testing two product bundle options over several weeks, a beauty brand gained the confidence to choose the right formula and maximize the success of the product's launch.
A health and wellness brand used Rival for longitudinal evaluation of a probiotic product—helping ensure a successful launch.
Rival IHUTs are mobile-first and conversational, replacing long surveys and static diaries with short, chat-based interactions. This keeps participants engaged and captures in-the-moment feedback instead of delayed recall.
Rival supports IHUTs across categories like CPG, food and beverage, personal care, household products, digital experiences, and services. If a product is used over time or in real-world conditions, it's a good fit for our conversational research platform!
Timely notifications (usually via SMS) and short, conversational surveys fit naturally into people's daily routines.
On Rival, the participant experience feels more like messaging than research—driving higher completion rates and richer feedback.
Yes. you can capture photos and unlimited videos — powerful inputs that help you see your products in context and understand how people use them.
Data is available in near real time through Rival's mobile toplines. Rival also has robust quant reporting as well as AI-powered tools to make sense of unstructured data and to create video reels.
Check out our pricing page to learn about our model or reach out to us for more info!
Insight teams are redefining quality, connection and impact in the age of AI.
Insight communities are powerful tools to capture ongoing feedback and to recruit participants for more specific studies.