Real people.
Real insights.
Real fast.

Rival provides phrased recruitment so you can begin research while we continue building to your target size. Most communities reach 1,000+ engaged members in 4-8 weeks, though initial recruitment timelines can vary depending on your audience specifications.

Rival supports insight communities ranging from a few hundred to 20,000+ members, depending on your research volume and audience requirements.

Rival combines real human responses from your target audience with AI-powered analysis tools. AI-only solutions generate synthetic insights with no real customer input—risky for strategic decisions you need to defend. With Rival you get speed AND validity.

Yes. Rival's insight community platform supports multi-segment communities with advanced targeting and recontact capabilities. You can maintain one community while accessing different customer cohorts based on demographics, behaviors, product usage, or other custom attributes.

Rival’s customer success team will always provide platform training, manage participant recruitment and incentives and will proactively manage your community health. All levels of support include quarterly business reviews to make sure the community is supporting your strategic priorities.

Assisted-serve is project execution support where Rival handles survey programming, quality assurance, project fieldwork support, and reporting through the delivery of Topline reports, datafiles, crosstabs and sizzle reels. With assisted-serve your team focuses on research design and analysis, not platform logistics.

Traditional platforms were built for a different era. Rival is designed around how people actually live — on their phones, in the moment — so our conversational, mobile-first approach gets faster, deeper responses and higher completion rates than legacy tools.

There are no portals to build or maintain, making it simpler for researchers too. And because the participant experience is genuinely engaging, communities stay active over time rather than burning out.