Using a chat-like research program and ongoing insight community to turn customer moments into strategic momentum

Driving 83% response rates and accelerating speed to insights with Community 2.0

Relaunched a global insight community to deliver fast qualitative and quantitative insights.

Harvesting deeper, faster insights with a next-gen, multi-market insight community.

Maximizing the impact of experiential brand activations using Brand Experience Predictor

Using Community 2.0 to get deep insights on the attitudes and behaviors of young, mostly BIPOC consumers

Used AI-driven conversational insights to validate a new product launch

Connecting their system of record with their insight community to get a more nuanced understanding of boaters 

Drove a 20% brand and category sales lift using insights from an innovative conversational research study

Captured real-time quantitative and qualitative feedback for an innovative AI-powered robotaxi program

Using a mobile-first, conversational approach to engage Gen Z gamers about important and sensitive topics

Understanding the evolving needs of online shoppers to help retail partners increase loyalty and sales

Using mobile diaries to understand changes to breakfast behaviors and influence product pipeline

Tracking trends that matter with an insight community of influential Gen Zs and young millennials

Using a mobile-first insight community to capture real-time feedback that improves fan experience and enhance brand partnerships

Engaging with a next-gen insight community to help improve product innovation, retail partnerships, and sales