Rival Tech Blog

The GreenBook Research Industry Trends (GRIT) report is an annual and comprehensive analysis of the ...

CX is hard. That’s the main takeaway from Forrester’s 2019 US Customer Experience Index (CX Index), ...

The most anticipated presentation deck in the tech world arrived this week, and as usual, it did not...

If a recent headline on the CNBC website is right, the next five years could see the end of the keyb...

Confession: I hate long surveys.... For the most part, I’m a pretty patient guy. I’m the type who li...

We’re heading to the 2019 Insight Innovation Exchange (IIeX) conference, and we can’t wait to connec...

A version of this article first appeared on Entrepreneur.com on March 26, 2019. Thanks in part to th...

If WhatsApp was a country, it would be the most populous country in the world. 😱 The Facebook-owned...

The General Data Protection Regulation (GDPR) came into effect in the UK and all EU Member States on...

In his annual predictions for 2019, Ray Poynter of NewMR singles out chatbots as an interesting tren...

March 8 is International Women’s Day, an annual event that celebrates the social, economic, cultural...

A version of this article first appeared on Entrepreneur.com on February 21, 2019.