Menu
Free Pack
Buy Now

Outliers Educational Series

Thought leaders and experts in market research share their perspective on the hottest topics in insights. Check out the Outliers page to learn more.

BrettHenderson_97x97

Harnessing the Power of Video Feedback for Deeper Customer Insights

Featuring Brett Henderson, Director of Customer Success, Rival Technologies

Learn More
cherie-leonard

The art and science of foresight

Featuring Cherie Leonard, Associate Director, Foresight & Sustainability Insights, Colgate-Palmolive, North America

Learn More
Jon-Dore-Outliers

Why most deliverables fail — and what market researchers can do instead

Featuring Jon Dore, SVP & Founding Partner, Reach3 Insights

Learn More

SUBSCRIBE Sign up to get new resources from Rival.

Talk to an expert

Got questions about insight communities and mobile research?
Chat with one of our experts

TALK TO AN EXPERT
Andrew Reid

Andrew Reid

Andrew Reid is the founder and CEO of Rival Technologies. Based in Vancouver, Rival's voice, video and chat solutions let enterprises engage mobile-first consumers for real-time insights. Reid also founded Vision Critical.

All stories by Andrew

Other Authors

Mobile research

2022 GRIT Top 50 Most Innovative Suppliers: Thanks for voting for Rival!

29 August 2022 |
2 min read
Product announcements

My first company invented insight communities. Now I think it’s time for the next wave.

1 August 2022 |
7 min read
Mobile research

In the post-pandemic world, consumer trust is a competitive advantage for market research

6 August 2021 |
3 min read
Experience data

Aligning CX, marketing and insights to build ongoing customer relationships

6 August 2021 |
3 min read
Mobile research

Beyond response rates: 6 ways to get authentic customer feedback

3 August 2021 |
3 min read
Chief Marketing Officer

What market researchers can learn from marketers

24 March 2021 |
3 min read
Market research industry

Building trust in a divided world: How to regain consumer confidence with market research

23 November 2020 |
4 min read
Chief Marketing Officer

Business recovery from COVID-19: Learning to engage with consumers, when and how they want, is critical

23 September 2020 |
4 min read
Chief Marketing Officer

Marketing during and after COVID-19 requires empathy, real action and agility

25 May 2020 |
5 min read
See More

Vancouver | Toronto |  San Francisco | Chicago

1360 Frances St, Vancouver, BC, V5L 1Y9

The Rival Group acknowledges our privilege of occupying unceded territories, as we operate and play within the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. We are honored to be surrounded by the beauty of the North Shore mountains, the wisdom and protection of BC’s old growth, the nearby oceans full of life, and everything in between that Mother Earth provides.