G2 reviews name Rival Technologies as a High Performer for Spring 2023

AI is making market research faster and more scalable through conversational and mobile-first tools. While AI automates analysis and insight generation, human expertise remains essential for strategy and decision-making.
KC
Kelvin Claveria Kelvin Claveria is Senior Director of Demand Generation and Content Marketing at Rival Technologies and Reach3 Insights | 31 Mar 2023

We're excited to share that for a second quarter in a row, positive reviews have put Rival Technologies as a High Performer in G2's quarterly reports. 

For Spring 2023, Rival is selected for having high customer Satisfaction scores while being smaller than other market research platforms. Reviews came from Rival customers who are using our insight platform to run their research communities and other programs.

Previously, we also made it to G2's Winter 2023 report

Recognitions like this one, as well as our ranking in GreenBook's annual report on the most innovative companies in research, mean a lot to us since they are voted on by insight professionals. It's exciting to see more and more insight leaders embrace conversational research and harness its benefits. 

Rival Technologies Reviews on G2

If you've seen our page on G2, one thing you may have noticed is that our customers love our combo of powerful tech and comprehensive research services and expertise. 

Unlike other insight platforms, we treat our relationship with our customers as a partnership. That's why we've put together a multi-disciplinary customer success team that can help you from community recruitment to ongoing engagement to reporting and everything else in between. 

Here are some Rival Tech reviews that specifically talk about our market research services: 

“Partnering with Rival Technologies has taken our insights to the next level. Between the mobile-first technology and the highly competent team, we have been able to garner insights like never before. 
– Verified User in Health, Wellness and Fitness

I don't really see a downside. Our customer success partner works with us to make sure we get the most out of any set of inquiry.”
– Steven S., VP, Strategy & Planning

“Beyond Rival's technical prowess, its team is a dream to work with: responsive, friendly, and smart. Their expert recommendations constantly improve our research.”
– Colleen G., Digital Editor

More market research innovations coming soon!

As always, our goal is to help market researchers maximize their budget, agility and impact. Recently we announced exciting innovations to the Rival platform, including our integration with Zapier (connect Rival to 5,000+ apps!) and ChatHub—a one-stop shop to manage all your projects.

Connect Rival with 5000+ apps on Zapier

Feel free to connect with our team if you'd like to see these features in action. 

Of course, our commitment to great service remains. We're continuing to offer a side range of services from our customer success team as well as our sister company, Reach3 Insights, to fit our customers' needs. 

Thanks again to Rival customers who left us G2 reviews. We appreciate your love. 

Kelvin Claveria
Written by Kelvin Claveria Kelvin Claveria is Senior Director of Demand Generation and Content Marketing at Rival Technologies and Reach3 Insights

latest blog posts

Read everything else

Best Practices

Fuel Cycle Competitors: Top Community Platform Alternatives

Fuel Cycle is a well-established name in the market research online community and experience management space, and for a...

Best Practices

Top Customer Research Platforms: Best Software For Actionable Insights

In many industries today, deeply knowing your customers remains a huge competitive advantage. Salesforce’s State of the ...

Best Practices

Only 14% of CMOs Feel Ready for What's Coming. Here's the Solution.

Marketing leaders are facing big challenges in 2026. According to CMO Outlook 2026, a report from Lippincott and Bloombe...

Best Practices

Forsta Competitors: Enterprise CX & Market Research Tech Alternatives

Forsta has earned its place as one of the most established names in market research and experience management technology...

Best Practices

Your Market Research Panel Has a Trust and Data Problem. Here's the Fix.

Data quality and fraud are, for better or for worse, some of the hottest topics in market research in 2026. Insight lead...

Insights Industry News

Top Market Research Companies in 2026

Every year, Greenbook's GRIT Business & Innovation Report surveys thousands of insights professionals to identify wh...

How to Choose Market Research Software in 2026

Choosing market research software can feel overwhelming. There are hundreds of platforms on the market, each claiming to...

Best Practices

If You Send It, You Own It: The AI Rule Insights Teams Need

AI is getting faster, cheaper, and more capable every quarter. But the problems it's creating inside research and insigh...

Best Practices

Alida Alternatives: Research Community and CXM Companies to Consider

For organizations that want to be truly customer-centric, having an insight community is a big step. According to Custom...

Insights Industry News

AI Slop in Market Research: Rival Study Reveals a Growing Trust Crisis

AI slop is taking over the workplace. In fact, according to Harvard Business Review, it’s already impacting productivity...

Trends

Synthetic Data, Human Judgment, and the Future of Market Research

A conversation with Dale Evernden on synthetic data and personas in the market research space

Best Practices

Qualtrics Alternatives: Top Research and VoC Platforms for Insights

Qualtrics has long been one of the most recognized names in survey software and Voice of Customer (VoC) research. It hel...