Rival Technologies - A Rival Group Company
Rival Technologies - top market research and  customer insights platform company
  • Platform & Services
    • Conversational Research Platform
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    • AI for Insights
    • Customer Success
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    What is Conversational Research?

    Learn the benefits of Conversational Research and why companies like John Deere, Brunswick, and Coca-Cola are adopting this new way of capturing insights. 

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  • Solutions

    Solutions

    • Insight Community

      Capture quant, qual and video feedback with next-gen communities.

    • Voice of Market

      Conversational insights and top panels, united for the first time.

    • Brand Experience

      Scalable research that delivers early insights on brand experiences.

    Use cases

    • Mobile missions
    • Message testing
    • IHUTs
    • Segmentation
    • Digital Journaling

    Industry pages

    • Consumer goods
    • Retail

    Insight Community

    Learn how always-on access to the people who matter most to your brand produces insights that power faster, smarter decisions.

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    Rival insight community platform and solution for researchers and insight professionals
  • Resources
    • Resources
    • Customer Stories
    • Product Demos
    • Blog
    • Insight Communities
    • Innovation Insiders

    Market Research Trends 2026

    Learn 7 ways insight teams are redefining quality, connection and impact in the age of AI

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  • About
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      • Reach3 Insights
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    Voice of Market

    Rival and Reach3 introduce Voice of Market, an innovative tool that transforms market research with a mobile-first, conversational approach. 

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Best Practices for Innovative Market Researchers

Subscribe for tips, perspectives and news that will help you maximize your agility, budget and impact. Written and curated by experts in customer insights, marketing research, insight communities and mobile tech.

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All Topics Best Practices Trends Insights Industry News Rival Product Updates Interviews Case Studies Rival News and Announcements Research on Research
Trends, Insights Industry News, Best Practices

Agentic AI: Why Researchers Should Lean In, Not Look Away

There’s been a lot of talk about agents lately. Not the kind that call you about your car’s extended...

JE Jenny Starmer 21 Nov 2025
Best Practices

Gen X and Boomer research: Why conversational isn’t just for Gen Z

Since joining Rival Technologies and Reach3 Insights in 2018, I’ve been hearing a persistent myth ab...

KE Kelvin Claveria 13 Nov 2025
Best Practices

Product Research Tools: How to Launch Commercially Viable Products That Customers Love

For brands today, product research tools aren’t just nice to have anymore. They are the difference b...

JO Jongwon Lee 14 Aug 2025
Best Practices

Quirk’s New York 2025: How 4 Powerhouse Brands are Leveling Up

Our team just came back from the 2025 Quirk’s New York, one of the biggest conferences in market res...

PA Paula Catoira 6 Aug 2025
Best Practices

DIY Market Research Tools: When They Work and When You Might Need More Support

The business world can feel like controlled chaos, full of buzzwords, shifting trends, and shiny new...

JO Jongwon Lee 25 Jul 2025
Best Practices

Market Research Surveys: Key Elements to Get Deeper Insights

Trying to figure out what customers want without asking them directly is like launching a campaign b...

JO Jongwon Lee 18 Jul 2025
Best Practices

How to Choose Customer Research Software Without Losing Your Mind

Trying to pick the right customer research software can feel like scrolling Netflix for an hour and ...

JO Jongwon Lee 11 Jul 2025
Best Practices

Shopper Insights: Using Modern Research Techniques to Uncover Shopper Behaviors

In the dynamic world of shopper research, staying still means falling behind. At a recent tech showc...

JO Jongwon Lee 10 Jul 2025
Best Practices

B2B Customer Research: Using Modern Tools to Get Deeper Insights

The B2B landscape has never been more competitive. Buyers have more options than before, and technol...

JO Jongwon Lee 2 Jul 2025
Best Practices

Market Research: The Brand Touchpoint Most CMOs Are Still Overlooking

In an era where marketers carefully craft and optimize every customer interaction, one crucial touch...

KE Kelvin Claveria 2 Jul 2025
Best Practices

AI Tools for Qualitative Research: A Practical Guide for Insights Pros (Clone)

Unstructured data is a treasure trove for qualitative researchers—but it’s often a logistical nightm...

KE Kelvin Claveria 24 Jun 2025
Best Practices

TEST TEST

For many people and businesses, 2020 was a trying time. There’s still so much unknown, but what I do...

KE Kelvin Claveria 24 Jun 2025
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Rival Technologies

Vancouver | Toronto | Chicago

Rival Technologies is a pioneer of conversational market research technology and the leading authority on insight communities globally.

  • Platform & Services
    • Conversational Platform
    • Rival Audiences
    • AI Capabilities for Insights
    • Customer Success
    • Security & Compliance
    • Request a Demo
    • Request Pricing
  • Solutions
    • Community 2.0
    • Gen Z on-demand
    • Brand Experience Predictor
    • Voice of Market
  • Use Cases
    • Mobile missions
    • Message testing
    • IHUTs
  • Industries
    • Consumer Goods
    • Retail
  • Resources
    • Customer Stories
    • Product Demos
    • Market Research blog
    • Why Insight Communities
    • Conversational Research
    • Rival Innovation Insiders
  • Rival Tech
    • About Rival Tech
    • Media & Press
    • Leadership
Rival Group

Rival Group integrates leading-edge technology, rich audience access, and expert research consulting to unlock deeper insights and drive business growth.

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Rival Technologies

Vancouver | Toronto | Chicago

Rival Technologies is a pioneer of conversational market research technology and the leading authority on insight communities globally.

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