INTERACTIVE RESEARCH REPORT

The Gen Z AI Backlash

How young consumers in the US and Canada really feel about the use of AI in marketing.

901 participants10-minute read

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Are you inadvertently turning off Gen Z audiences?

Marketing leaders are talking publicly about AI use as an efficiency play, but do Gen Z see the same thing?

icon A different story

What reads as smart efficiency to your board can read as cutting corners to the customers you want most.

icon Louder than you think

Gen Z don't just quietly disapprove of AI marketing. Most act on it, and they tell other people why.

icon The layoff subtext

Celebrate AI savings the wrong way and Gen Z hear job cuts, confirming the story they already believe.

A must-read for marketing and insights pros

1

Gen Z Reactions and Actions

Conducted on the Rival platform, this research study captures quant and qual insights on how Gen Z audiences feel about AI-generated ads and marketing — and what they do about it.

2

US vs. Canada

Why 84% of Canadian Gen Z react negatively against 65% in the US, and what that gap means for cross-border campaigns.

3

The Age Divide

Why the backlash climbs with age, from 44% of 18-to-20s reacting strongly to 54% of 25-to-29s.

4

What Marketers Can Do Now

Clear moves for using AI without losing Gen Z, from where to draw the line to how you talk about it publicly.

5

What to Research Next

The future learning streams to build now, so you track how these attitudes shift before they negatively impact your reputation and bottom line.

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