INTERACTIVE RESEARCH REPORT

The Ever-Evolving Rules of Gen Z Travel

What Gen Z wants from travel keeps changing, and it's probably not what you think. Here's what your brand needs to know now.

878 participants10-minute read

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Your questions about Gen Z travelers, answered

Conducted on Rival's conversational research platform, this study draws on 878 participants from our proprietary panel, capturing quant and qual insights on what's changing, and why.

icon Where they stay

Just 14% of Gen Z choose where to stay for the brand name. Your hard-won brand equity may not be moving them.

icon The highlight reel

Your aspirational, picture-perfect campaigns are falling flat with a generation that values meaning over status.

icon Who stays home

Nearly 1 in 4 Gen Z didn't travel last year, and writing them off as uninterested misses the real reason.

icon One-size marketing

US and Canadian Gen Z want different things, so a single North American playbook leaves reach on the table

Insights on Gen Z travelers

1

Motivations, Triggers and Attitudes

Understand why Gen Z travels: the emotional drivers, the moments that spark a trip, and what they truly value.

2

Barriers and Pain Points

See what holds Gen Z back, why some are not traveling, and what travel and hospitality brands can do to convert intent into bookings.

3

Age Cohort and Country Differences

Pinpoint how attitudes shift by age sub-cohort and between the US and Canada, so you can segment with precision.

4

The Customer Journey

Follow how Gen Z decides where to stay, what they weigh, and where brand and loyalty win or lose along the way.

Related resources

Gen Z travel - header

Emerging Consumer Index

A syndicated intelligence offering from Rival Technologies focusing on Gen Z consumers in the U.S. and Canada.

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The research on conversational research

The research on conversational research

Examining the impact of conversational research approaches to engagement, depth and data quality.

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