Rival Technologies - A Rival Group Company
Rival Technologies - top market research and  customer insights platform company
  • Platform & Services
    • Conversational Research Platform
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    • AI for Insights
    • Customer Success
    • Security
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    What is Conversational Research?

    Learn the benefits of Conversational Research and why companies like John Deere, Brunswick, and Coca-Cola are adopting this new way of capturing insights. 

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    research principles
  • Solutions

    Solutions

    • Insight Community

      Capture quant, qual and video feedback with next-gen communities.

    • Voice of Market

      Conversational insights and top panels, united for the first time.

    • Brand Experience

      Scalable research that delivers early insights on brand experiences.

    Use cases

    • Mobile missions
    • Message testing
    • IHUTs
    • Segmentation
    • Digital Journaling

    Industry pages

    • Consumer goods
    • Retail

    Insight Community

    Learn how always-on access to the people who matter most to your brand produces insights that power faster, smarter decisions.

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    Rival insight community platform and solution for researchers and insight professionals
  • Resources
    • Resources
    • Customer Stories
    • Product Demos
    • Blog
    • Insight Communities
    • Innovation Insiders

    Market Research Trends 2026

    Learn 7 ways insight teams are redefining quality, connection and impact in the age of AI

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  • About
    • About Rival
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    • Corporate Family
      • Rival Group
      • Reach3 Insights
      • Angus Reid

    Voice of Market

    Rival and Reach3 introduce Voice of Market, an innovative tool that transforms market research with a mobile-first, conversational approach. 

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  • Pricing
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Best Practices for Innovative Market Researchers

Subscribe for tips, perspectives and news that will help you maximize your agility, budget and impact. Written and curated by experts in customer insights, marketing research, insight communities and mobile tech.

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All Topics Best Practices Trends Insights Industry News Rival Product Updates Interviews Case Studies Rival News and Announcements Research on Research
Best Practices

Top insight community platforms: How to choose the right vendor

Last updated: February 2026 Insight communities are virtual groups of consumers who agree to partici...

KE Kelvin Claveria 4 Feb 2026
Best Practices

Insight Community ROI: 3 Tangible Ways to Prove the Value of Ongoing Research

If you're a researcher with an insight community, you probably know its value intimately. You're exp...

KE Kelvin Claveria 3 Feb 2026
Best Practices

Gen Z Insight Community: 3 Principles When Engaging Young Consumers

Gen Z is a dynamic, creative generation that's more than willing to share their ideas and insights. ...

KE Kelvin Claveria 23 Jan 2026
Best Practices

Insight Community: 10 Must-Have Features in 2026

Remember when insight communities meant clunky portals, endless login issues, and response rates tha...

KE Kelvin Claveria 14 Jan 2026
Best Practices

Implicit Research: What People Won't Tell You (But Still Show You)

You know the moment: someone shrugs and says they "don’t really have a preference" — then orders the...

KE Kelvin Claveria 19 Dec 2025
Best Practices

Insight platforms: what they are, why they matter, and how to pick the right one

If you work in insights or CX, you’ve probably felt the pressure: more stakeholders asking for answe...

KE Kelvin Claveria 15 Dec 2025
Best Practices

Beyond simple surveys: How to run sophisticated research with conversational research

Every few months, when I’m at market research conference, someone in the industry pulls me aside and...

KE Kelvin Claveria 9 Dec 2025
Insights Industry News, Rival News and Announcements

2025 GRIT Top 50: Rival Technologies, Reach3 Insights, and Rival Group Recognized Among the Top Market Research Suppliers

We’re thrilled to share that we’ve once again been recognized in the annual Greenbook Research Indus...

KE Kelvin Claveria 18 Nov 2025
Best Practices

Gen X and Boomer research: Why conversational isn’t just for Gen Z

Since joining Rival Technologies and Reach3 Insights in 2018, I’ve been hearing a persistent myth ab...

KE Kelvin Claveria 13 Nov 2025
Best Practices

Market Research: The Brand Touchpoint Most CMOs Are Still Overlooking

In an era where marketers carefully craft and optimize every customer interaction, one crucial touch...

KE Kelvin Claveria 2 Jul 2025
Best Practices

AI Tools for Qualitative Research: A Practical Guide for Insights Pros (Clone)

Unstructured data is a treasure trove for qualitative researchers—but it’s often a logistical nightm...

KE Kelvin Claveria 24 Jun 2025
Best Practices

TEST TEST

For many people and businesses, 2020 was a trying time. There’s still so much unknown, but what I do...

KE Kelvin Claveria 24 Jun 2025
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Rival Technologies

Vancouver | Toronto | Chicago

Rival Technologies is a pioneer of conversational market research technology and the leading authority on insight communities globally.

  • Platform & Services
    • Conversational Platform
    • Rival Audiences
    • AI Capabilities for Insights
    • Customer Success
    • Security & Compliance
    • Request a Demo
    • Request Pricing
  • Solutions
    • Community 2.0
    • Gen Z on-demand
    • Brand Experience Predictor
    • Voice of Market
  • Use Cases
    • Mobile missions
    • Message testing
    • IHUTs
  • Industries
    • Consumer Goods
    • Retail
  • Resources
    • Customer Stories
    • Product Demos
    • Market Research blog
    • Why Insight Communities
    • Conversational Research
    • Rival Innovation Insiders
  • Rival Tech
    • About Rival Tech
    • Media & Press
    • Leadership
Rival Group

Rival Group integrates leading-edge technology, rich audience access, and expert research consulting to unlock deeper insights and drive business growth.

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Rival Technologies

Vancouver | Toronto | Chicago

Rival Technologies is a pioneer of conversational market research technology and the leading authority on insight communities globally.

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