A guide for corporate researchers on evaluating and selecting the right insight community solution.
Insight communities are valuable tools for getting high-quality feedback and driving fast, cost-effective research programs that scale.
But here’s the thing: not all community vendors are equal. To get the most out of your investment, you need a partner that has the technical capabilities and service offerings that match your business needs.
This checklist can help! Whether you already have an RFP in place or you’re just starting your search, this helpful resource outlines the key criteria you need to look for.
Designed for corporate researchers, this checklist outlines the major things you need to look for when talking to insight community companies:
-
Community foundation and panel management
-
Recruitment and member onboarding experience
-
Engagement and research methods
-
Participant experience and community management
-
Analysis, reporting and insight activation
-
Security, privacy and compliance
-
Services and support model
-
Social proof and market credibility
