Insight Community 2.0

A mobile-first platform that helps maxed-out researchers work with
more agility, get more out of their budget and make a bigger impact

A respondent experience that makes people want to participate

Maximize your productivity, agility, and budget on a research community platform that delivers quant capabilities, self-guided qual studies, and video feedback. All of this with the ongoing support of the best customer success team in market research at no extra cost.

See what's really possible with insight communities—check out the video below.


Why you need Community 2.0

Rival’s blend of mobile-first, chat-based tech, a game-changing conversational approach, and a fully integrated services model removes the hassles of traditional insight communities and online research panels, and lets you focus on what matters: generating insights that drive strategy forward.

Rival Technologies is a SOC2 Type 2 certified organization, in addition to being ISO27001:2013 and HIPAA/HITECH certified as part of Rival Group Inc.

Increase the impact of your insight community

Increase your

Focus on
strategic output
and storytelling

Maximize the budget for your insight community

Maximize your

Spend less on
recruitment, incentives,
sample, and panels

Get quant and qual data from your insight community

Seamless quant
and qual

Get high-quality,
customer-validated insights
amplified by video

Increase the impact of your insight community

Elevate your

Capture the attention
of your colleagues
and stakeholders

The 4 pillars of Community 2.0

A member-first approach to engagement

Mobile-first, conversational and built with members of your insight community in mind.

Agility, flexibility and scale

Exploit powerful mobile-first features to capture quant and qual insights at scale, faster than ever before

Integrated services and support

Unlike other market research panel companies, we've invested in a Customer Success team who's mandate is to help you maximize the value of our tech. Get support in recruitment, questionnaire design, social media and more from Day 1

Robust reporting and strategic storytelling

Toplines, video reels and other mobile-first deliverables that increase the visibility and impact of your work

Insight community - recruitment
online community panel
Insight community

In making the switch there were three things that were important to me. It was the technology and what it enabled us to learn, it was the partnership and the people I’d be working with, and the cost-effectiveness of doing research this way.

Danica Daly

Shopper Insights Lead, Diageo
Testimonial about Rival's insight community software and services

The Rival team is extremely responsive and helpful, and the platform drives meaningful insights while providing a fun experience for users.

Colleen Grant

Digital Editor, Alive Publishing Group
Lynzie Riebling on her experience working with Rival Technologies

Rival Technologies helped me bring my vision to life, enabling us to capture data at scale and in the moment. We had higher completion rates on event surveys than I've ever seen in my career. I'm excited over the outcome! 

Lynzie Riebling

VP of Insights & Strategy, REVOLT MEDIA & TV

10x your impact with mobile-first approaches

Mobile tech has enabled new ways of engaging with consumers in real-time—opening exciting new use cases for your market research panels and insight communities.

Built with members in mind

Rival delivers an unparalleled respondent experience, which drives better response rates, better data, and faster time to insights.

Case studies, best practices, and more

Insight communities in the mobile-first era

Innovative researchers are evolving their approach to keep up with changing consumer expectations and behaviors.

Using social channels for recruitment

Social media provides an opportunity to engage with consumers where they are—if you use the right approaches.

Case study with Diageo

A leading brand in premium beverages switches to the world’s most innovative insight community platform to engage their consumers

Learn what's possible with
research communities

Chat with our market research and insight community experts.