Chats are conversational surveys hosted through web browsers and messaging apps like Facebook Messenger. Chats are aren’t simply online surveys resized for mobile — rather, they are a complete reimagining of the survey experience.
Jennifer Reid, our Senior Methodologist, recently took on a multi-stage project to examine people’s experience with chats. Check out the infographic below for highlights from the study or download the report to read the details.
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The Rival Group acknowledges our privilege of occupying unceded territories, as we operate and play within the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. We are honored to be surrounded by the beauty of the North Shore mountains, the wisdom and protection of BC’s old growth, the nearby oceans full of life, and everything in between that Mother Earth provides.
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