Menu
Free Pack
Buy Now

Chats versus traditional online surveys [Infographic]

22 May 2019 | 1 min read | Written by Kelvin Claveria

SUBSCRIBE Sign up to get new resources from Rival.

Chats are conversational surveys hosted through web browsers and messaging apps like Facebook Messenger. Chats are aren’t simply online surveys resized for mobile — rather, they are a complete reimagining of the survey experience.

Jennifer Reid, our Senior Methodologist, recently took on a multi-stage project to examine people’s experience with chats. Check out the infographic below for highlights from the study or download the report to read the details.

Rival_Infographic_Chats_vs_Traditional_Online_Surveys (2)

 

author image
Written by Kelvin Claveria

Kelvin Claveria (@kcclaveria) is Director of Demand Generation at Rival Technologies.

Talk to an expert
TALK TO AN EXPERT

You May Also Like

Chat surveys

Conversational surveys: What are chats and how are they different from traditional online surveys?

1 October 2022 |
4 min read
Chat surveys

Rethinking the long survey: 3 compelling reasons why your surveys need to be a lot shorter

9 May 2019 |
4 min read
Chat surveys

Introducing Rival, an insights platform for the mobile and messaging era

23 April 2019 |
7 min read

Talk to an expert

Got questions about insight communities and mobile research?
Chat with one of our experts.

TALK TO AN EXPERT

SUBSCRIBE Sign up to get new resources from Rival.

Subscribe by Email

No Comments Yet

Let us know what you think

Vancouver | Toronto |  San Francisco | Chicago

1360 Frances St, Vancouver, BC, V5L 1Y9

The Rival Group acknowledges our privilege of occupying unceded territories, as we operate and play within the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. We are honored to be surrounded by the beauty of the North Shore mountains, the wisdom and protection of BC’s old growth, the nearby oceans full of life, and everything in between that Mother Earth provides.