Replace traditional research with a two-way, ongoing dialogue with your customers. Rival's mobile research platform platform enables you to create mobile communities of customers, fans and employees you can engage for insight.
It all starts with chats—conversational surveys that can be deployed through social media and popular messaging apps. Compared to other ways of gathering experience data, chats are more frictionless, seamless and conversational. Chats help enhance customer relationships by delivering a more engaging research experience.
Build engaging chats using different kinds of question types. 😌 Request open-ended feedback as text, image, video or audio.
Recruit users and promote your chat using a dedicated landing page with a vanity URL. 🤩 People can choose to subscribe to your chats to join your community.
Export your data and take it to the tools you already use—Excel, SPSS, Tableau, or even Photoshop (if that’s your thing). 
Let respondents know how their feedback influenced your decisions, and share your insights with your stakeholders. 🤝 Broadcast your sharebacks in minutes.
Notify your community of future activities, and get the immediate feedback and fresh data 🤓 you need to drive action.
Seamless multimedia support
Use images, GIFs, maps, audio and emojis to create surveys your customers will love
