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Rethink Your Research With Chat, Video and Voice Solutions


Use conversational surveys to boost your response rates and get richer, real-time feedback from your customers.


A Vision Critical partner, Rival Technologies provides a platform for you to reach your community members through their mobile phones and messaging apps.  

Rather than sending a survey, you send chats, which you can deploy through SMS or a messaging or voice app. Compared to traditional surveys, chats are more personal, ongoing and engaging.

Fun fact: Rival was started by Andrew Reid—the same person who founded Vision Critical. 



Innovative Brands Use Rival 

Industry-leading companies already use conversational surveys to engage their customers and fans. Watch the videos below to learn how Telstra, Warner Bros. and the National Football League integrate our software with their Sparq communities to get in-the-moment feedback from their members. 


Please enter the password "rival" to watch.




See Chats in Action

Test drive our conversational surveys and see for yourself how chats can help you better engage your community members. 


Chat With Us

If you'd like to learn more, click below to send us a message through your web browser or Facebook Messenger. We'll be in touch very shortly.