Rival Technologies - The world's #1 mobile research platform

Built for researchers by researchers.

Sophisticated Tooling

With robust and sophisticated customer research functionality, you can run rigorous quantitative studies and collect rich qualitative feedback with selfie videos, photos and open ends.

Robust and sophisticated customer market research technology

Customers Love Chats

Respondents prefer chats over flat surveys. Happy respondents are more likely to complete surveys, provide authentic feedback and agree to follow-up engagements.

Fast and Effective

Get in-moment feedback when you need it. Mobile communities are up and running in just a matter of days, and chats keep people engaged over time.

Video Feedback

Let customers tell their own stories, in their own words. Punctuate rigorous quant feedback with selfie videos and photos to reveal the underlying attitudes and motivations that drive consumer behavior.

Mobile Reporting

Inspire action with our media-rich, mobile first reporting capabilities. Your stakeholders can see results in real-time right on their mobile phone.

Trusted by the best and brightest research teams

REVOLT Media

Sean Combs' music cable network uses the Rival platform to capture in-the-moment feedback.

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Canucks Sports & Entertainment

Chat surveys sent live during games help the Canucks improve all aspects of the fan experience.

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We make it easy for you to get the support you need to succeed

From ad-hoc projects to multi-lingual customer communities our flexible service model provides the level of support that matches your business needs. From setup to everyday deployments, you can expect best-in-class support from our team made up of seasoned experts in community engagement and market research.

Assisted Service With Rival

Rival’s team offers a unique combination of market research experience, account management expertise and technical skills. Working closely with our customers every step of the way, we’ll manage the on-boarding process, recruitment, community management and research programs so you can focus on what you need to succeed.

Our full-service, sister company: Reach3

Reach3 Insights is a strategic research consultancy that develops conversational insight solutions for today’s modern, agile enterprise. Part of Reid Campbell Group and a sister company to Rival Technologies, the company uses immersive, in-the-moment research designs, intelligent analytics and dynamic digital storytelling to deliver deep experiential insights.

Visit the Reach3 website for more info.